Your personal car help advocate

We can help you with anything related to car buying. We can discuss different car options, review dealer ads or offers, determine how to best negotiate with the dealer, trade-in, financing, insurance and warranty advice. It’s your time with an industry expert!

You will see instructions on your account page. You can schedule a call on the Google Calendar by picking an available time slot, or you can call and leave a message.

Understand your needs and budget, prepare your questions, and send us any documents, ads, or dealer offers by email beforehand. Have a way to take notes.

You can purchase an additional session through your account page if necessary. Each consultation session does include up to three follow-up emails with your expert.

An invoice price quote is an itemized price breakdown for a brand-new car model. It includes the mandatory new car charges, rebates, and a dealer discount. It also lets you compare your price to the dealer cost, or invoice price, so you know exactly how much profit the dealer is making on the deal — giving you a baseline to compare against the price the dealer is offering and negotiate a fair deal. See a sample invoice price quote (PDF).

The membership includes one invoice price quote. If you would like additional quotes to compare the prices of different models, additional quotes can be purchased for $25 plus tax.

The Car Help recommended dealership will honour the prenegotiated price quote we prepare for you. This price only includes mandatory new car charges, any available rebates, and an additional dealer discount. The discount varies by model, but the average member saves about $2,000 compared to the regular dealer price. At the very least, you will know you are paying a fair price with no unnecessary fees or markups. Car Help recommended dealers are currently located in the Greater Toronto Area only.

Yes. The dealership we refer you to can calculate your payment options for financing or leasing based on the prenegotiated price quote we prepare and the terms you wish to go with.

Products such as vehicle accessories, extended warranty plans, rust protection, and so on can be purchased through the dealership. The dealerships we work with will try to offer discounted pricing on eligible products, but we do not negotiate these as part of the quote we prepare.

We can answer any questions you have about used cars during the consultation session. We can also review dealer ads or offers shared with us by email so we can provide feedback. We do not provide price quotes or dealer referrals for used cars.

The Car Help consultation works across Canada and the USA. The Car Help membership works across Canada; however, we can only provide a recommended dealership for the Greater Toronto Area.

You have one year to use the services included in the membership.

No, your membership will not auto-renew. You will receive an email notification two weeks before expiry which gives you the option to renew if you wish to do so.

Yes. We only collect enough information to contact and assist you, and to grant access to the online services. Any data is stored in Canadian data centres. We do not store credit card information — only Moneris sees it in order to process a one-time payment.

Please see our terms and conditions for full details on our refund policy.