• While every effort is made to ensure our members receive a substantially discounted price on their new vehicle purchase, we cannot guarantee the absolute lowest price under every circumstance. Our service provides a pre-negotiated price that is discounted from the manufacturer's suggested retail price (MSRP).
  • Referral services are not available in every major Canadian city. Exceptions apply for some brands in certain cities. Car Help Canada has recommended dealerships for most brands in the Greater Toronto Area and for some brands in Ottawa, and Vancouver.
  • When recommended dealerships cannot be provided or the dealer is located far away, the provided pricing information is intended to be used as a negotiation tool with your local dealership.
  • If you already have a negotiated deal in place with a dealer, please contact us before registration so that we can confirm whether our service can benefit you. We do not offer refunds based on pre-arranged deals.
  • A refund of the membership fee will only be accepted by new registrants who have not used any of the services or benefits within the first 30 days. A $15 processing fee will be withheld for any refunds.
  • Members who have utilized any of our services by our consultants will not be issued a refund under any circumstances.
  • While Car Help Canada makes a strong effort to assess and scrutinize any dealership or garage that we recommend, these are still independent entities and we cannot be held responsible for any issues that may arise as a result of their services.
  • Car Help Canada does not offer discounts on brand new models for Tesla, Genesis, and Porsche.