Terms and Conditions

  • Car Help Canada membership is a consumer service. OMVIC registered dealers are not permitted to become members under any circumstances. Any dealer who attempts to become a member will have their membership terminated immediately.
  • Due to the severe industry-wide car shortage, understand that discounted pricing is not possible on certain brands and models. For models where a discount from MSRP is not possible, the invoice price quote will include a fair retail price with no unnecessary dealer fees, add-ons, or mark-ups.
  • Invoice price quotes with dealer invoice cost are not available for Porsche, Genesis, Jaguar, Land Rover, and Tesla.
  • While every effort is made to ensure our members receive a fair price on their new vehicle purchase, we make no guarantee that you will receive the absolute lowest price possible.
  • Car Help Canada does not provide price quotes or dealer referrals for used vehicles.
  • Car Help Canada has recommended dealerships for most brands in the Greater Toronto Area only. We do not provide dealer referrals for other locations.
  • When recommended dealerships cannot be provided or the dealer is located far away, the provided invoice price quote can be used as a negotiation tool with your local dealership. Car Help Canada will review and assess any dealer offers as part of our deal evaluation service.
  • A refund will only be accepted by new registrants who have not used any of the services or benefits within the first 30 days. A chargeback fee of $15 may be will be withheld for any refunds.
  • Refunds will not be provided if a scheduled consultation session is cancelled with less than 24 hour notice.
  • Refunds will not be provided after using any of our services. Consultants are entitled to fair compensation for their time and providing service.
  • If you feel you have already negotiated a good price and have a deal in place with a dealer, please contact us before registration so that we can confirm whether our service can benefit you. We do not provide refunds after performing services or completing a consultation session.
  • While Car Help Canada makes a strong effort to assess and scrutinize any dealership that we recommend, dealers are still independent entities and we cannot be held responsible for any issues that may arise as a result of their services.
  • Trade-in evaluations are for informational purposes only. Car Help Canada cannot force or compel any dealership to match the trade-in evaluation we provide.
  • Car Help Canada reserves the right to share membership information with OMVIC if requested to do so. Membership information may include names or a postal code. OMVIC may request this information pursuant to its authority under Part II section 2(1) 16 of General, O Reg 333/08  of the MVDA. This information will be kept confidential, and any information provided to OMVIC is protected pursuant to section 36 of the MVDA.